Many people believe they should run only the latest software on a new laptop. I had a client who was running Offcie 2013 on their new Windows 11 laptop. It’s been running for months now with no hiccups today where the machine got into a pickle and stopped loading Office 2013. It was showing there was no word running so after a search on the internet I did get lucky and found this article which solved the problem. The registry was giving false information so removing the date using this method enbale the program to run again. You have to log back into Microsoft 2013 and then it will run again.
Here are the instructions for all versions of Word:-
To delete the Word Data registry subkey, follow these steps:
- Exit all Office programs.
- Type regedit in the Search box (in Windows 10, Windows 8.1, or Windows 8) or in the Start Search box on the Start menu (in earlier versions of Windows), and then press Enter.
- Locate the following registry subkey, as appropriate for the version of Word that you are using.Word versionRegistryWord 2016 or laterHKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Word\DataWord 2013HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Word\DataWord 2010HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Word\DataWord 2007HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Word\DataWord 2003HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Word\Data
- Select Data, and then select Export on the File menu.
- Name the file Wddata.reg, and then save the file to the desktop.
- On the Edit menu, select Delete, and then select Yes.
- Exit Registry Editor.
- Start Word.
If Word starts and works correctly, you have resolved the problem (a damaged Word Data registry key). You may now have to change several settings to restore your favorite options in Word.
If the problem is not resolved, restore the original Word Data registry subkey, and then try the next option.
NB Do not try this if you are not confident or not sure that is the problem